Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, date of birth, gender, occupation, income range, race, ethnic origin and identity card number or passport number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Cinema Online may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, or related service information, etc. If
at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Some features implemented are based on Display Advertising for Google Analytics Demographics and Interest Reporting. Using the Ads Settings, Users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
Users may also check out Google Analytics' currently available opt-outs for the web.
The data gathered from Google's Personalized advertising (formerly known as interest-based advertising) or 3rd-party audience data (such as age, gender, and interests) with Google Analytics shall be used to understand our Users better in order to improve our products and services.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, you may write in to request for a deletion or edit of your personal information. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
E.T. phone number
Cinema Online Sdn. Bhd.
No: 7A, Jalan SS4D/2,
47301 Petaling Jaya,
Tel: +603 7805 1527 (Office hours only, as stated below)
Office Hours: Monday – Friday (closed on public holidays), 9:30am - 6:00pm
This document was last updated on 15 April 2021